F.A.Q
Frequently Asked Questions
Explore our latest how-to guides, with expert information and tips for shipping, importing, and exporting your cargo.
You can monitor your shipment in real-time using our advanced, user-friendly tracking portal. Simply enter the tracking number provided with your booking to see the current status, location, and estimated delivery timeline for your cargo, giving you 24/7 visibility from origin to destination.
We handle a comprehensive range of cargo for both our B2B and B2C clients. This includes everything from small parcels and e-commerce orders to standard pallets, oversized machinery, and bulk freight. We also offer custom packaging solutions for fragile or uniquely shaped items to ensure their safe transit.
Shipping estimates are calculated based on several key factors to ensure accuracy. These include the shipment’s weight and dimensions (volumetric weight), the origin and destination points, the chosen mode of transport (air or sea), and any special handling or customs requirements. For a precise figure, please use our “Request a Quote” tool.
Unlike many providers, we operate as a true extension of your team. Our core difference lies in our commitment to a dedicated partnership, where you receive proactive support from a logistics expert who understands your business. We combine this personal approach with a powerful global network and tailored solutions to deliver reliability and peace of mind.
Our logistics team proactively monitors all shipments to anticipate and resolve potential issues before they become problems. In the rare event of an unavoidable delay or complication, your dedicated contact will inform you immediately, explain the situation, and present a clear plan of action to get your shipment back on track as quickly as possible.
BEYOND DELIVERY. BEYOND EXPECTATIONS.
SPEARHEADING GLOBAL COMMERCE
We provide precision-engineered air and sea freight solutions that cut through the complexities of international trade. By combining our extensive global network with a commitment to dedicated partnership, we empower your business to reach any market with confidence and reliability.
– Your Business, Connected. Your Cargo, Delivered.
Finding the Right Logistics Solution
Every shipment has a unique purpose. Whether you’re managing a global supply chain or delivering directly to customers, we have a service designed for you. Explore the questions below to see which solution best fits your business needs.
Our Business-to-Business (B2B) services are designed for your core supply chain needs, moving freight between businesses. This includes shipping bulk cargo from a factory to a warehouse, distributing products to retail partners, or transporting industrial equipment. Our Business-to-Consumer (B2C) services are tailored for the e-commerce era, focusing on fulfilling orders and delivering individual products directly from your business to your customers’ doorsteps.
It’s simple! You need our B2B Logistics if you are shipping to another business, warehouse, or distribution center. You need our B2C & E-commerce service if you are an online retailer or business that sells products directly to the public and needs them delivered to residential addresses. Many of our clients use a hybrid of both.
We offer flexible payment options tailored to each service. For our B2B partners, we typically establish corporate accounts with clear invoicing terms (e.g., Net 30) and support payments via bank transfer. For our B2C and E-commerce clients, we can arrange for integrated billing solutions for high-volume shipping or standard upfront payments for individual shipments.
The best way to begin is by using our “Request a Free Quote” form on the website. This gives us the specific details we need to provide accurate pricing. If you have broader questions or want to discuss a long-term strategy, please use our contact page, and a dedicated logistics specialist will reach out to you promptly.
Absolutely. This is one of our core strengths. We thrive on developing tailored solutions for unique challenges, whether it’s creating custom packaging for fragile goods, managing oversized project cargo, or designing a multi-faceted distribution plan. Contact our team to discuss the specifics of your project.